On March 30 from 12 to 12:30 p.m. EST, lecturer Dr. Valerie Giroux will lead an online presentation and Q&A session on the importance of communication skills to everything from patient compliance and quality of life to satisfaction and even the potential for malpractice suits. The lunch-and-learn webinar Essential Communication Skills for Healthcare Providers is free and open to all.

Dr. Giroux teaches Interpersonal Communication in the online master’s in Communication Studies and has taught Leadership Studies, The Executive Communicator, Nonverbal Communication, and other courses on campus. She earned her Ph.D. in Educational Leadership/Administration and her M.A. in Speech Communication from the University of Miami.

The webinar is hosted by UOnline, which offers UM master’s degrees online in Communication Studies, Health Informatics, Nursing Informatics, and other professional areas.

Registration for the lunch-and-learn is available online.